How Switchboard, MD Helps
We are a physician-led artificial intelligence & data science company based in Atlanta, Georgia. We exist because healthcare organizations require technology solutions that deliver practical value, quickly.
At Switchboard, MD, our mission is to restore the human connection to medicine with AI that improves engagement & outcomes while reducing administrative waste & inefficiency.
Our platform designs & deploys clinically relevant products that surface critical needs, accelerate patient care, and reduce administrative burdens, making it easier for providers to collaborate and deliver high quality experiences for their patients and staff.
Our unique platform, products, and services deliver what healthcare organizations desire:
More Time for Doctors to See Patients
Improve clinician workload & effectiveness by routing patient communications directly to the resource best-suited to resolve them quickly and accurately.
Additionally, help clinicians identify patients with high-priority concerns by capturing urgent patient needs otherwise buried inside of the portal or voice messages.
Improved Patient Experience
Utilize advanced technologies and efficient workflows to accelerate your teams’ responses to patient needs wherever they occur within your organization’s people, process, and technology components.
This integration fosters a patient-centered environment, promoting efficiency and empathy in healthcare delivery.
Reduced Burnout + Staffing Shortages
Reduce nursing needs for routine low-level triage and allow them to deliver top of license levels of care.
Support your digital front door programs by allowing your patient-facing teams to prioritize engagement & experience instead of managing technology & administrative backstops.
Instantaneous Virtual Urgent Care
Sometimes critical patient needs are buried inside of conversations, voicemails, or messages and are not immediately apparent to administrative or triage staff.
With Switchboard, MD, you can identify & capture softly mentioned yet clinically important conditions and surface them for action by the right parts of your organization.
Find out more about Switchboard, MD
Learn more about our platform and how we can revolutionize how you deliver care.