Newsroom
Welcome to the Switchboard, MD newsroom. Here, you can find press releases, case studies, publications, and more.
Georgia Eye Partners Achieves 52% Patient Sentiment Boost with Switchboard, MD
Switchboard, MD released a new case study detailing its recent partnership with EyeSouth Partners and the successful pilot at Georgia Eye Partners. Upon implementing…
NEJM AI Study Reveals 84% Faster Resolution of Patient Messages with Clinician-Trained NLP Model
A new study published in the New England Journal of Medicine reveals that clinician-trained AI models can reduce EHR inbox burden by 40%, dramatically improving…
Analysis of Over 144,000 Patient Messages Reveals Key Challenges in Healthcare Communication
A recent analysis of over 144,000 EHR messages across 76,000 patient-provider conversations has revealed critical insights into the performance and related challenges of…
Switchboard, MD Announces ThreatAware: AI-Powered Support for Clinicians Addressing Emerging Health Threats
Switchboard, MD is announcing the launch of ThreatAware, an advanced solution designed to identify potential infectious disease risks early and enable clinicians…
Marshfield Clinic Health System Triages & Routes 55% of Patient Messages with AI-Powered Clinician Inbox Solution
Marshfield Clinic Health System, a leading Wisconsin-based healthcare system with over 50 locations and over 170 specialties, has deployed Switchboard, MD’s…
Emory Healthcare Sees 30% Reduction in Clinician Inboxes with Physician-built AI Inbox Management Tool
Emory Healthcare has successfully implemented Switchboard, MD’s MDAware Inbox Management solution, enhancing communication and operational…
Switchboard, MD Partners with South County Orthopedic Specialists (SCOS) to Streamline Call Center Operations
Switchboard, MD is proud to announce its newest partnership with California-based South County Orthopedic Specialists (SCOS), a division of OrthoWest…
Switchboard, MD Partners with BARDA DRIVe to Accelerate Emergent Health Threat Detection & Response
Switchboard, MD, the data science platform that brings physician-built AI to restore the human connection to medicine, announced today that it has partnered…
Case Study: Enhancing COVID-19 Diagnosis Identification
In response to challenges posed by today’s decentralized Covid-19 testing landscape, the University of Minnesota teamed up with Switchboard, MD to enhance…
Case Study: Quick Wins in Discharged Not Final Billed
In March 2023, Marshfield Clinic Health System approached Switchboard, MD to assist with a Discharged Not Final Billed (DNFB) backlog…