We bring physician-built AI to prioritize the human connection in medicine.
We help healthcare organizations enhance care delivery for their patients.
Our platform allows you to:
Instantly triage patient portal communications to the right care team member
Drive efficient, safer care—ultimately improving patient and clinician experiences alike
Reduce the cost of care while accelerating same-day appointments
TRUSTED BY
Results
Speed
Workload
83%
faster time to response for inbound patient messages
45%
reduction in wasted inbasket message touches
Quality
Convenience
97%
accuracy based on
physician quality
assurance
zero
staff time required
for training
Solutions
Contact Center
Automate EMR record matching and eliminate the manual process steps of call center operations, allowing your team to focus on patient conversation instead of data entry.
Data Science as a Service (DSaaS)
Leverage decades of clinical, operational, and engineering experience with top data scientists to design and deploy automation solutions using custom models for more effective workflows.
MDAware
Get patient messages to the right staff member immediately using physician-trained algorithms so that your staff can wake up to a cleaner inbasket and operate at top of license.
RevAware
Help your revenue cycle staff prioritize accounts to work using cutting-edge algorithms and data science to improve reimbursement.
Newsroom Highlights
"In a time where employment and healthcare costs are on the rise, Switchboard, MD's AI platform will play a crucial role in helping us reduce expenses."
Jami Geck, CMPE
Chief Operating Officer
OrthoWest
We are grateful to have found Switchboard, MD as a vendor to help us make individuals aware of clinical trial opportunities.
Dr. Carolyn Bramante, MD, MPH
Assistant Professor of Medicine
University of Minnesota Health
Ready to Learn More?
Discover how Switchboard, MD can revolutionize how your organization delivers care.