We bring physician-built AI to restore the human connection to medicine.
We help healthcare systems and practices enhance care delivery for their patients.
Instantly triage patient portal communications to the right care team member
Our platform allows you to:
Drive efficient, safer care—ultimately improving patient and clinician experiences alike
Reduce the cost of care while accelerating same-day appointments
Solutions
Call Center
Automate EMR record matching and eliminate the manual process steps of call center operations, allowing your team to focus on patient conversation instead of data entry.
Data Science as a Service (DSaaS)
Leverage decades of clinical, operational, and engineering experience with top data scientists to design and deploy automation solutions using custom ML, NLP, and deep learning models for more effective workflows.
Results
Quality
Convenience
97%
accuracy based on
physician quality
assurance
zero
staff time required
for training
MDAware
Get patient messages to the right staff member immediately using physician-trained algorithms so that your staff can wake up to a cleaner inbasket and operate at top of license.
RevAware
Help your revenue cycle staff prioritize accounts to work using cutting-edge algorithms and data science to improve reimbursement.
Workload
Speed
83%
faster time to response for inbound patient messages
45%
reduction in wasted inbasket message touches
Newsroom Highlights
Trusted by
"In a time where employment and healthcare costs are on the rise, Switchboard, MD's AI platform will play a crucial role in helping us reduce expenses."
Jami Geck, CMPE
Chief Operating Officer
OrthoWest
We are grateful to have found Switchboard, MD as a vendor to help us make individuals aware of clinical trial opportunities.
Dr. Carolyn Bramante, MD, MPH
Assistant Professor of Medicine
University of Minnesota Health
Ready to Learn More?
Discover how Switchboard, MD can revolutionize how your organization delivers care.